Dear Band Fam,
COVID-19 has inflicted chaos and uncertainty into all of our daily lives. With gyms and exercise classes closing, we are doing our best to provide our community with tools for staying active at home.
Due to the situation presented and unprecedented demand we are facing some inventory shortages and are rapidly trying to fill our gaps by expediting our replenishment orders. As a result, some of our product may arrive to you without final packaging/branding.
Please excuse any delays in shipping and customer service. Our warehouse is being cleaned extensively daily, which means less time for shipping. We’re also receiving a higher volume of inquiries, so please excuse delays. We are doing our best!
Standard shipping time should be around a week. For other questions, please see our FAQ.
We have opened a clearance section for many of our home exercise goods to make fitness essentials a bit more affordable for everyone. We also may be selling new kits that offer products that we can easily fulfill. We currently have safety stock on a few of our new products including sand bags, parallettes, and back pads.
Here are some free online resources you can access for workout ideas.
We’d love to see how you are using your bands at home so please tag us @rubberbanditz so we can share ideas.
Stay safe, stay strong.
Founder and Band Commander at RubberBanditz
** March 26 Update **
Our North Carolina warehouse is still fully functional and pushing orders out as quickly as we can for you. Due to high demand, processing time for orders has increased to roughly 1 week. We're getting orders out as quickly as we can! Thank you for your trust and patience with us as we work through this together.
** April 2 Update **
We continue to be operational and are working to bring in additional staff to expedite order processing. We appreciate your continued support and business as we all work through these trying times.